Shipping
Ziketstore Shipping Policy
At Ziketstore.com, we strive to ensure that your shopping experience is seamless and that your orders are delivered on time. Below is our detailed shipping policy:
1. Shipping Coverage
● Domestic Shipping: We deliver to all cities, villages and towns across Uttarakhand and some cites and town in India(Please contact as for eligibility or you can get the details in product page).
● International Shipping: Currently, we do not offer international shipping but are working towards expanding our services globally.
2. Shipping Charges
● Free Shipping: We offer free shipping on orders above ₹500.
● Standard Shipping: A nominal fee of ₹50 applies to orders below ₹500.
3. Shipping Timelines
● Processing Time: Orders are processed and dispatched within 2-3 business days after payment confirmation.
● Delivery Time:
○ Standard Shipping: 5-15 business days. Note: Delivery times may vary depending on the destination and unforeseen circumstances, such as weather conditions or courier delays.
4. Order Tracking
● Once your order is shipped, you will receive a tracking ID via email or SMS or in Ziketstore plateform.
● You can track your order status on our website under the "Track Order" section or directly on the courier partner’s website using the tracking ID provided.
5. Delivery Attempts
● Our courier partners will attempt delivery three times. If the delivery fails, the package will be returned to our warehouse.
● Customers will be notified and may need to pay additional charges for re-shipping.
6. Order Changes and Address Updates
● Order Changes: Changes to your order can be made before it is shipped by contacting our support team.
● Address Updates: Please ensure your delivery address is accurate at the time of placing the order. Address changes cannot be made once the order is shipped.
7. Undelivered Packages
● If a package is returned due to an incorrect address, absence of recipient, or failure to collect, Ziketstore.com will contact the customer for re-dispatch or cancellation. Additional charges may apply for re-shipping.
8. Delivery Partners
● We partner with reliable logistics providers to ensure safe and timely delivery.
9. Damaged or Missing Items
● If your order is damaged during transit or has missing items, please notify us within 48 hours of delivery. Provide photographic evidence for a quick resolution.
● We will arrange for a replacement or issue a refund based on the situation.
10. Shipping Policy Updates
● Our shipping policy may change periodically. Please review the latest policy on Ziketstore.com before placing your order.
11. Policy changes
● Ziketstore reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on our website, and your continued use of our services constitutes acceptance of the updated policy.
For any shipping-related queries, feel free to contact our customer support team at Ziketstore@gmail.com
